Appealing a decision
If you disagree with the outcome of your financial assessment, or a deferred payments/interim funding decision, you should contact our Financial Assessments and Benefits Team (FAB Team) as soon as possible.
We will do all the following:
- go though the information with you to check the assessment and decisions have considered all your relevant information in line with the policies
- discuss with you the parts of the assessment or decision you disagree with
- note any exceptional expenditure (financial assessment) or circumstances (deferred payments/interim funding) that you believe we should consider
If you are still dissatisfied after discussion with the FAB Team you can lodge an appeal.
Appendix G: Financial Assessment Appeal Request form
You may want to ask for support from an independent local information and advice organisation:
- Age UK Berkshire – 0118 9594242 – info@ageukberkshire.org.uk
- Reading Mencap – 0118 9662518 – office@readingmencap.org.uk
- Age UK Reading – 0118 9502480 – info@ageukreading.org.uk
- Communicare – 0118 9263941 – office@communicare.org.uk
Download and print our flyer on independent local advice on paying for care.
Last updated on 01/06/2022
Appealing a decision